Introduction
This Privacy Policy explains how sCloud ("we", "us", "our") handles personal data when you use our services and dashboard. We follow a minimal data approach and collect only what is necessary to provide and secure your account and our hosting/CDN services.
What Data We Collect
- Account information you provide (e.g., email, name, password or OAuth ID).
- Service configuration data (e.g., domains, bucket names, settings).
- Operational logs and metadata necessary to keep the service running.
- Billing-related data for payments and invoicing where applicable.
How We Use Data
- To create and manage your account and organization(s).
- To operate, maintain, and improve the hosting and CDN services.
- To secure the platform, detect abuse, and prevent fraud.
- To provide support and notify you about important service updates.
- To process payments and comply with legal obligations.
Cookies
We only use strictly necessary cookies required for login, session management, and security. We do not use advertising, analytics, or tracking cookies.
- Session cookies to keep you signed in to the dashboard.
- Security cookies to protect your account and prevent abuse.
Data Security
We implement technical and organizational measures to protect your data, including encryption in transit, strict access controls, and monitoring. While no system is perfectly secure, we continuously work to enhance our safeguards.
User Rights
Subject to applicable law, you have the following rights over your personal data:
- Access: request a copy of your personal data.
- Deletion: request deletion of your personal data.
- Portability: request your data in a portable format.
- Rectification: request corrections to inaccurate information.
- Objection/Restriction: object to or request restriction of processing.
GDPR and EU Compliance
We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable EU/EEA data protection laws. Where required, we use appropriate legal bases (such as contract performance, legitimate interests, or consent) and safeguard cross-border transfers using recognized mechanisms.
Contact Information
If you have questions or requests regarding this policy or your data, contact us at[email protected].